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August 31, 2017

The New York Super Fudge Chunk Principle

Take a page from Ben and Jerry’s playbook.

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Issue 18 | August 31, 2017 | The New York Super Fudge Chunk Principle

The other day I got into a spirited discussion about desserts with a friend. This friend made the case that Ben and Jerry’s New York Super Fudge Chunk Ice Cream is harder to stop eating than other kinds of desserts. She had given the issue considerable thought. The secret to NYSFC’s success? The chunks. 

This particular flavor has chocolate ice cream laden with generous chunks of white fudge, dark fudge, pecans, walnuts and fudge-covered almonds. You can’t walk away from a pint, argued this friend, because the voice inside your head is saying “just one more chunk.” And before you know it, you have plowed through more than you intended, “just one more chunk” at a time.

Chunking Up Content

I think she’s on to something. (I also think Ben and Jerry are on to something – most of their ice cream flavors rely on the chunk method, with enormous success.) And this same principle – the just one more factor – should also teach us something about enticing readers through content.

Consider the success of the listicle format. What is a listicle, besides a fully chunked article? Numbered points reassure the reader that they’ll be rewarded with at least “15 ways…” (or whatever) for taking the time to skim a piece. They can alight from chunk to chunk, chewing their way through an article before they even stop to think about it.

How to Deploy the Chunk Method

Your content already uses chunks – headers, graphs, etc. But consider, particularly during the structuring stage of content creation, how you might space chunks throughout your upcoming pieces to make them as enticing as possible to readers. Here are a few possibilities:

  • Catchy section subheads
  • Visual stats with one bright color
  • A callout repeating a section of body copy
  • A quote from an expert, a user, or a review
  • A short sidebar to explain a related idea
  • A visual icon to mark a change of topic

A word of caution: all-chunks is just as bad as no-chunks. In fact, I think that’s one of the reasons infographics sometimes fall flat: too much chunk. Don’t forget the chocolate ice cream to hold it all together.

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